Andy and Candis Meredith‘s show, Home Work, will return to the Magnolia Network’s lineup after network executives investigated several former clients’ complaints about the alleged quality of the Utah-based couple’s renovations, PEOPLE magazine reported.
“Magnolia Network is dedicated to sharing hopeful and genuine stories. In doing that, we strive to meet people with compassion and to cautiously approach difficult moments with honest understanding,” Magnolia’s president Allison Page said in a statement.
“After speaking with homeowners as well as Candis and Andy Meredith regarding renovation projects for Home Work, and hearing a mix of both positive and negative experiences, we do not believe there was ill or malicious intent. Our commitment now is to provide appropriate resolutions for those whose experience with Home Work fell short of our network’s standards.”
She concluded: “While Home Work will return to Magnolia Network, we recognize the responsibility we have to act on how we can better support not only our talent but those who put their trust in them and this brand.”
Andy and Candis are a husband-and-wife renovation team with a blended family of seven children. Candis has been restoring old homes since she was 21, when she purchased her grandmother’s historic farmhouse and renovated it. Andy worked in tech sales before quitting his job in 2013 to work with Candis full time.
According to People magazine, at least three homeowners, as well as a local real estate agent they worked with, came forward last week with stories of nightmare renovation projects.
People detailed the allegations, including unfinished work, ballooning budgets, and extended timelines — symptoms they say of a renovation company that was in over their head and handling too many projects at once. One former client says the Merediths were juggling four homeowner projects happening at once in addition to renovating their own home, filming across a three-hour drive to film 13 total episodes.
In response to the allegations, Candis and Andy Meredith gave their first interview to TODAY, in which they said they were “upfront” about the risks of a home remodel at the beginning of the process.
“We were very upfront in the beginning that this is hard,” said Candis, emphasizing that this was the first time she and her husband had taken on client projects. “It is extremely difficult to pinpoint everything that’s going to happen or things that might change.”
The Merediths say six other homeowners whose homes were filmed for other episodes of Home Work were “pleased” with their remodels, Andy told TODAY. A former client named Jeana, who runs the Instagram account HotCocoaReads, says she loves the work the Merediths did, turning an old shed into a cozy reading cottage.
“This shed sat in my yard unused for years. I’m finally able to use this space for something—and frankly, I love it!” Jeana wrote on Instagram. “I’m not saying that the construction was a perfect experience. Most of you were along for the ride the last two years as I was waiting for it to be completed. I explain this now because while the process wasn’t perfect, I feel like the quality of the work is very good. Some of the other clients have said they got shoddy work, but I don’t feel like that was the case with me.”
