From Staff Reports
The hard-working team at Ebby’s Property Management Division has spent the past year increasing operational efficiencies, expanding its client base and creating opportunities for agents to grow their businesses. Ebby’s Property Management Division is responsible for the day-to-day management of hundreds of single-family homes, townhomes, duplexes and condominiums across North Texas.
This week marks the one-year anniversary of Mayur Chudasama joining Ebby as director of the division and the changes he and his team have implemented have revolutionized property management at North Texas’ largest residential real estate brokerage.
“I want to thank everyone on our team and throughout the Ebby Halliday Companies for their support over the past year,” Mayur says. “It’s our honor to support the best agents in the business. Operational changes always bring their own set of challenges and I can’t express strongly enough how much we appreciate your support as we have grown our offerings and improved our services over the past year.”
Mayur says three areas of emphasis have been at the forefront since assuming his new role: operational efficiency, expansion and agent education.
Operational Efficiency
Under Mayur’s leadership, Ebby’s property-management clients are benefitting from increased efficiency through updated technology, including a new web-based platform. The division also recently launched a new website for property management. Everything from tenant applications to landlord statements can be accessed online.
Ebby’s Property Management Division is actively growing its partnerships with select third parties, adding convenience for clients and protection for landlords. Just a few examples include a utility concierge service, a pet-screening service for applicants, and an HVAC filter-delivery program.
Expansion
Within the first few months of assuming his new role, Mayur visited each Ebby Halliday Companies sales office to meet directly with agents and to highlight the division’s Property Management services.
“I have really enjoyed getting to know our agents, whether in-person or virtually, and spending some time with them introducing and reinforcing the range of property-management services we offer,” Mayur says.
In the past year, Ebby’s Property Management Division has grown – and is actively growing – its footprint in North Texas. The division manages approximately 600 properties across the region.
Thirteen agents who focus almost exclusively on leasing and property management serve such cities as Dallas, Frisco, Plano, Arlington, Denton, Sherman and McKinney, among others. In addition to strong local and national connections, some of these professionals have also developed relationships with international clients, helping them find D-FW properties and manage those properties.
As the region grows, corporate suites and short-term leasing will present additional opportunities for future growth, Mayur says. To better serve these valued clients, Ebby’s Corporate Suites Division is now part of the Property Management Division.
Agent Education
Real estate is an ever-changing business and staying on the cutting edge is critical to a real estate professional’s success. Providing education and training is a top priority at the Ebby Halliday Companies.
Under Mayur’s leadership, Ebby’s Leasing class has been revamped. Any agent who wants to be involved in leasing is required to take the new class.
“In this ever-changing business, an agent who stays on the cutting edge through effective education is vitally important to his or her client, and ultimately to a successful transaction,” Mayur says. “Our in-house training programs are recognized as the best in the industry – and I’m proud to say that we offer our agents the highest referral fee possible – typically a half-month’s rent.”
It’s been a busy year in Ebby’s Property Management Division and Mayur says the future is increasingly bright.
“We want to expand our number of property managers and the number of properties we manage, all while maintaining the high standards we have set for ourselves and that our clients have come to expect,” he says. “We are grateful for the support we receive daily and are intensely focused on delivering our clients a world-class property-management experience.”
For more information on the Property Management Division of the Ebby Halliday Companies, visit the award-winning ebby.com.
